FAQ
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How do I set up a cross fade? - A cross fade will require 3 cues. The first cue will start or fade in the first sound and should be set to 'Advance at Start'. The second cue should be a 'Fade Out' action cue to the first sound and also be set to 'Advance at Start'. The final cue should be the fade in of the second sound and be set to 'Auto Play'. There is an example cue file on the web site for this.

I bought the program a while ago, got my registration key, and now I want to test out some videos, but it won't let me? - Just send an email to support@baxeldata.com and explain the situation. A trial key will be sent to you.

There are other sounds happening as I click and use the program. It is a good idea to set the sound scheme to 'No Sounds' from the Control Panel to avoid extra sounds. 

I've got three sounds running all at once. I want to pause them all at once, then start them all up again later? - This requires several cue lines. Let's say the playing cues are #3, #5, and #6. Action cues should be added for each of those to Pause them. Set Advance to be at start and select Auto Play for all but the first. To resume them playing, add another 3 cues with the action to resume in a similar fashion.

I need a simple sound file editor so I can trim and customize my sounds. Suggestions? - Audacity is a very good free editor. There is also a good disclosure about Vista and its "features" on that web site.

I'm having trouble getting videos to play or when they do it takes 100% of the CPU. - This could be a tough one. There are so many codecs, drivers, and programs that interact that a single answer here is impossible. Some diagnostic tools that will help are GSpot, Deccheck, and Sherlock. Please check Google for their latest locations. I have had good luck with Dvdxpack from Corel as a decoder. For .mov files, the CoreAVC decoder is good. QMC (Quick Media Converter) is useful to change a video clip's format should your computer have trouble rendering one format or another.

I have a cue playing, but when I advance to the next one, it stops. - Please remember that going from a 'Normal' cue to another 'Normal', or from a 'Background' to another 'Background' will stop the playing cue. Alternate the types, or use 'Independent' cues.

I want a stereo sound to just go to the Rear speakers, but it still comes out of all of them. - This is likely caused by your sound card settings. Sound cards will often install a control program that allows you to simulate 'surround' sound from stereo sources. That must be disabled to get sound only out of the Cue Player selected speaker set.

What's the best way to save my files between the theatre and home? - The best way seems to be to have the same directory structure on both computers and to keep all the files, cue and sound, in one directory per show. Something like c:/shows/thisshow, c:/shows/thatshow, etc. That way you can copy the whole directory to a thumb drive and be sure you've got everything. You might want to put your preshow music in a subdirectory (e.g. c:/shows/thisshow/preshow) so you can use the "Create playlist from Folder" menu option. You could also put your fire marshall/turn off phones speech up in c:/shows, since it is usually common to all shows.